Store Help

For help downloading your files please refer to these messages

*If you do not have an account with carriecainstudios.com, an account will be created for you in the checkout process.

*To view your account and get your downloadable file(s)
click on "My Account" and go to "Files" to download your movies or music.

* Payments are processed through the Paypal secure system.
You can use your Paypal account to purchase your items or you can use a major credit or debit card.
After payment has cleared Paypal will direct you back to carriecainstudios.com via a link.
You will then be logged in to your account and can view your account details, your files and download your movies and music.

* An email will be sent to you with these instructions and a link back to your account.
If you did not create an account with a user name and a password a temporary one will be sent to you.
Simply log in to change it. The link is only useful one time.

...or email us below for a timely response.
If you need immediate help with your download please call us. We are happy to help.

Immediate Help!